Shipping & Returns

Israel

Free shipping to your address - 2-3 business days from day of shipping.

Since our items are made to order - please allow up to 10 business days for production.

 

Worldwide

$25 standard shipping / $50 express shipping.

We use ECO POST (5-7 business days) for our standard shipping shipments to most countries.

For express shipping (3-5 business days) we use EMS.

Since our items are made to order - please allow up to 10 business days for production.

 

RETURNS + EXCHANGES

If you experience any problems with a piece you have purchased, please contact us via mail - tamarasalem@gmail.com and we will resolve it in any way we can.

We accept returns/exchanges within 14 business days of receipt of your package. Item must be returned in its original packaging and condition via registered insured mail. Please note that shipping charges are non-refundable, and you must pay for the return shipping. We recommend that any return made to us will be fully insured and via a carrier that provides tracking information. Products can be also returned in person at the Tel Aviv Studio - contact us for details.

In the event that a returned package is lost or damaged during the shipment back, we will not be able to refund you. Once we have received the item(s) we will refund the cost of the item(s). Shipping charges will not be refunded. We only refund the credit card / Paypal account that was used to place the order. When returning a package, please remove all labels from the box and mark it "returned goods".